Guides · Rental

First time renting a car: what to do, in order

Updated · By the Grandpride team, Petaling Jaya

Draft, not public. 3 questions for Grandpride to answer before this is published, highlighted below.

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For your first time renting a car, keep everything small: an everyday car, a day or two, booked in your own name, with more protection than you think you need. Grandpride's fleet runs from a Perodua Myvi up to Lamborghinis, and for a first rental the small end is the right place to start.

1. Check your licence before anything else

Your licence decides what you can rent, so start there.

Malaysians can hold a car licence from 17. New drivers get a probationary licence, the P licence, for two years and display P plates front and rear before moving on to a full competent licence. Each rental company sets its own rules on age, licence history and P licences, and Grandpride's are CHECK: minimum age, minimum years of licence held, and whether a P licence is accepted, for standard cars and for supercars. Our guide to car rental age requirements explains how companies usually set them.

Visitors drive on their own licence. A licence from an ASEAN country is recognised without an International Driving Permit; most others need one, and a licence that isn't in English needs an IDP or a certified translation.

Then gather what you'll show at handover: your licence, your MyKad or passport CHECK: documents Grandpride asks for at handover, and the card or account you'll pay from.

2. Pick a car you'll be comfortable parking

The first rental isn't the time to learn a new size of car. A small hatchback or sedan is easy in PJ's narrow streets and multi-storey car parks, and a scraped bumper on a small car is usually a smaller repair bill.

If you wantStart withDay rate
The easiest possible carPerodua MyviRM 200
A bit more roomHonda JazzRM 600
A sedan with a proper bootHonda Civic RSRM 800
An SUV for a familyProton X70RM 800

If the whole point of renting is a sports car or a supercar, read our guide on driving a supercar for the first time before you book. And book one day of it, not three.

3. Choose your times as well as your dates

Grandpride counts a rental day as 24 hours from the time you pick the car up CHECK: confirm a rental day runs 24 hours from the pick-up time, and whether any grace period applies on return. Collect at 10 am on Saturday and bring it back at 10 am on Sunday and that's one day; bring it back at 11 am and it's two. So pick a return time you'll actually make, and if you want an evening and a morning, pick up in the evening. Our guide to returning a rental car late has more examples.

4. Take more protection than you think you need

Every Grandpride rental includes Basic Cover, which means you pay for any damage up to the standard excess. A Loss Damage Waiver lowers that excess. Grandpride Protection+ takes it to zero for damage and theft, with glass and tyres included. Prices depend on the car and show when you book.

On a first rental we'd lean towards Protection+, or at least the waiver. You don't yet know how you'll find the car, the roads or the parking, and a lower excess turns a scrape from a big bill into a non-event. Our guide to car rental insurance and excess sets the three levels side by side.

5. Add mileage and a toll card if you need them

Every rental includes 120 km a day, which is plenty for city errands. A day trip to Melaka or Ipoh and back is well beyond that, so add +50 km, +100 km or unlimited mileage when you book; it costs less per km than paying for the extra after.

Malaysian expressway tolls are cashless. Add Grandpride's Touch 'n Go card at booking, choose how much to load (RM 50 to RM 500), and you pay exactly what you load. In a rental, the card is the simplest way through the plazas.

6. Reserve, then pay in person

Book online: choose the car, your dates and times, protection, mileage and toll card, then delivery or pickup, then your details. You can check out as a guest. Online you pay only a RM 50 booking fee, which comes off the total; the rest you pay in store or in person when you get the car. The price is itemised before you reserve, with no tax line added on top.

Delivery is free within 10 km of our Section 13 showroom in Petaling Jaya and RM 100 elsewhere in the Klang Valley. For a first rental, collecting from the showroom has one advantage: you can ask questions about the car with it in front of you.

7. Inspect the car before you drive away

Take ten minutes. Walk around the car and photograph every panel, the wheels and the glass. Photograph the fuel gauge and the odometer together. Check that the Touch 'n Go card is in the car if you added one. Ask how to start it, how the lights and wipers work, and which fuel it takes. Our rental car inspection checklist goes through it panel by panel.

Then adjust the seat and mirrors before you leave the parking bay, not at the first junction.

8. Drive it like it's borrowed

Malaysia drives on the left. The speed limit is 110 km/h on expressways and 90 km/h on most other roads unless signs say less, and AES and AWAS cameras enforce them. If you're new to driving in the city, read driving in KL for first-timers and give yourself extra time.

Two rules matter most on a rental. Only you may drive: Grandpride doesn't allow second drivers. And the car stays in Peninsular Malaysia, so no Singapore or Thailand.

9. Bring it back as you found it

Refuel to the level it had at pickup, near where you're returning it. Clear your things out of the glovebox and door pockets. Arrive with a few minutes to spare for the return check, and keep your photos until the deposit has been settled; our guide to how rental deposits work explains what can come off it.

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